Manager/Senior Manager - Learning & Development

Bengaluru, Karnataka, India | HR | Full-time

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What You Will Do:

  • Develop and execute a strategic learning and development plan that aligns with Cashfree Payments' business goals and objectives
  • Design and implement learning programs, workshops, and initiatives that address the development needs of employees at all levels
  • Promote a culture of continuous learning and development within the organization, encouraging employees to take ownership of their growth and career progression
  • Facilitate engaging and effective training sessions, using a variety of delivery methods including in-person, virtual, and blended learning
  • Conduct regular training needs assessments to identify skill gaps and development opportunities across the organization
  • Collaborate with leadership and managers to integrate learning solutions with performance management systems, ensuring alignment with employee goals and organizational objectives
  • Partner with external vendors and consultants to source, develop, and deliver high-quality training content when necessary
  • Measure the effectiveness of training programs through assessments, feedback, and data analysis. Report on learning outcomes and make recommendations for continuous improvement
  • Design and implement leadership development programs that cultivate the next generation of leaders within Cashfree Payments
  • Manage the learning and development budget, ensuring cost-effective solutions that deliver measurable ROI

What You Will Need:

  • Minimum of 10-15 years of experience in learning and development, with at least 4 years in a managerial role
  • Strong knowledge of instructional design principles and adult learning theories
  • Excellent communication, presentation, and facilitation skills
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Proficiency in learning management systems (LMS) and e-learning platforms
  • Strong analytical and problem-solving skills, with the ability to use data to drive decisions
  • Demonstrated ability to lead and inspire teams, with a collaborative and inclusive approach to problem-solving
  • High level of integrity, professionalism, and adaptability in a fast-paced, dynamic environment