Associate - Learning & Development Operations

Bangalore | HR | Full-time

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We are looking for an Associate – Learning & Development (L&D) Operations to drive the seamless execution of L&D initiatives at Cashfree Payments. This role will be responsible for handling logistics, vendor management, stakeholder communication, program management, and other L&D operations to enhance the learning experience for our employees.

What You Will Do:

  • Oversee end-to-end execution of L&D programs, including scheduling, tracking, and reporting
  • Manage training sessions, venues, materials, and other logistics to ensure smooth delivery
  • Liaise with external training providers, negotiate contracts, and ensure timely delivery of services
  • Collaborate with internal teams, trainers, and leadership to align L&D programs with business needs
  • Track and analyze training effectiveness, maintaining records and generating insights for continuous improvement 

What You Will Need:

  • 2-4 years of experience in L&D operations
  • Strong organizational and project management skills with attention to detail
  • Experience in handling vendors, logistics, and managing stakeholder communications at leadership level as well as participants
  • Familiarity with learning management systems (LMS) and e-learning platforms is a plus but not a necessity
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office (Excel, PowerPoint) and other project management tools