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Associate - Learning & Development Operations
| HR | Full-time
We are looking for an Associate – Learning & Development (L&D) Operations to drive the seamless execution of L&D initiatives at Cashfree Payments. This role will be responsible for handling logistics, vendor management, stakeholder communication, program management, and other L&D operations to enhance the learning experience for our employees.
What You Will Do:
- Oversee end-to-end execution of L&D programs, including scheduling, tracking, and reporting
- Manage training sessions, venues, materials, and other logistics to ensure smooth delivery
- Liaise with external training providers, negotiate contracts, and ensure timely delivery of services
- Collaborate with internal teams, trainers, and leadership to align L&D programs with business needs
- Track and analyze training effectiveness, maintaining records and generating insights for continuous improvementÂ
What You Will Need:
- 2-4 years of experience in L&D operations
- Strong organizational and project management skills with attention to detail
- Experience in handling vendors, logistics, and managing stakeholder communications at leadership level as well as participants
- Familiarity with learning management systems (LMS) and e-learning platforms is a plus but not a necessity
- Excellent communication and interpersonal skills
- Proficiency in MS Office (Excel, PowerPoint) and other project management tools